Terms & Conditions

Fruitful with Lara · Lara Schilken trading as Fruitful with Lara · ABN 25796129406· Website: laraschilken.com · Email: fruitfulwithlara@gmail.com · Last updated: 02/10/2026

1. About these terms

These Terms & Conditions apply to your use of laraschilken.com and to anything you buy or book from us, including one-on-one coaching, programs, workshops, events, tickets and digital products (together, the "Services"). By using our website or purchasing a Service, you agree to these terms. If you don't agree, please don't use the website or buy our Services.

In these terms, "we", "us" and "our" mean [legal entity]. "You" means the person using the website or buying a Service. All prices are in Australian dollars (AUD) and include GST, where applicable.

2. What our Services are (and are not)

We offer nervous system-informed relationship and connection coaching, workshops and educational content. Coaching is a collaborative process focused on awareness, skills and personal growth.

Our Services are not therapy, counselling, psychology, psychiatry or medical treatment, and are not a substitute for them. We do not diagnose or treat any medical or mental health condition. Nothing we say or share is legal, financial, medical or other professional advice. If you are receiving professional care, please keep working with your practitioner, and speak with them before taking part in anything that may affect your health.

If you are in crisis or feel unsafe, please contact emergency services on 000, or Lifeline on 13 11 14. Our Services are not an emergency or crisis service.

3. Who can use our Services

You must be 18 or older to purchase or take part in our Services. By booking, you confirm that you are able to take part safely and that the information you give us is accurate.

4. Your responsibility

You are responsible for your own choices, actions and results. Our Services include reflective, somatic (body-based) and relational exercises. You can pause, modify or opt out of any exercise at any time. You take part at your own pace and at your own risk, to the extent the law allows. Results vary from person to person, and we make no promise or guarantee about any outcome, including changes in your relationships.

5. Bookings and payment

  • Payment is due at the time of booking unless we have agreed a payment plan in writing.

  • Your booking is confirmed once payment (or the first instalment) is received.

  • If you are on a payment plan and a payment fails, we may retry the payment, charge a $30 failed payment fee, pause your access to the Service, and require overdue amounts to be paid before you continue.

  • If an invoice remains unpaid after 14 days, we may suspend the Service and recover the amount owing, including reasonable collection costs where the law allows.

6. One-on-one coaching sessions

If you need to cancel or reschedule a coaching session, please give us at least 48 hours' notice by email or through the booking link you used to book. If you give less notice, or don't attend, the full session fee may be charged. We'll try to be flexible where there is a genuine emergency. If we need to reschedule, we'll offer you another time at no cost.

7. Workshops and event tickets

7.1 Changing your ticket to another date. You may ask to move your ticket to another date of the same event, or to a later event of equal or lesser value, only if you ask us in writing (by email) at least:

  • 7 days before the event date; or

  • 30 days before the event date, if the total price you paid for the event booking was over $500.

Requests made after these deadlines cannot be accepted, and the ticket will be treated as used on the original date. Changes are subject to availability. A ticket can be moved once only.

7.2 No refunds once a date has been changed. Once a ticket has been moved to another date, it is final and cannot be refunded or moved again.

7.3 Refunds. If the total price you paid for the event booking was $500 or less, you can cancel and receive a refund if you ask us in writing (by email) at least 7 days before the event. A $20 cancellation fee per purchase will be deducted from your refund. If the total price was over $500, you can cancel and receive a refund if you ask us in writing at least 30 days before the event, and a $50 cancellation fee per purchase will be deducted. No refund is available after these deadlines, once a ticket has been moved to another date (see 7.2), or if you don't attend. If we cancel the event, section 7.7 applies instead.

7.4 Bookings with more than one ticket. If you buy more than one ticket in a single booking, any change, cancellation or refund applies to the whole booking. Tickets can't be split across different dates unless we agree in writing. This is so that groups stay together.

7.5 Passing your ticket to someone else. You may transfer your ticket to another person if you email us their name and email address at least 7 days before the event. We'll confirm the transfer in writing. The person receiving the ticket is bound by these terms.

7.6 No-shows and late arrival. If you don't attend, or arrive late or leave early, you are not entitled to a refund, credit or transfer.

7.7 If we change or cancel an event. We may need to change the venue, time, facilitator or format, or cancel an event (for example due to illness, low numbers, venue issues or events outside our control). If we cancel, we'll offer you a place at a rescheduled event or a full refund of the amount you paid for that event. If we make a significant change, we'll tell you as soon as we reasonably can. We are not responsible for travel, accommodation or other costs you incur.

7.8 Taking part in a group. Workshops are shared spaces. By attending, you agree to treat others respectfully, keep what other participants share confidential, and follow the facilitator's and venue's reasonable directions. We may ask you to leave, without a refund, if your behaviour makes the space unsafe or disruptive for others. Please do not record audio or video of the event without our written permission.

7.9 Photos and recording. We may photograph or record events for marketing. If you don't want to appear in photos or recordings, please tell us before or at the start of the event and we'll do our best to respect that.

8. Programs and digital products

Programs and digital products come with a 5-day cooling-off period from the date of purchase. To receive a refund, you must ask us in writing within those 5 days, and you must not have accessed more than 20% of the content. After the 5 days, or once more than 20% of the content has been accessed, programs and digital products are non-refundable.

Where we offer a refund or credit, we may choose to give you either a refund or a credit for future Services. If a specific refund policy applies to a particular program, that policy applies as well as these terms.

9. Confidentiality

What you share with us in coaching is kept confidential. We may only share it where:

  • you give us your permission;

  • we reasonably believe there's a serious risk of harm to you or someone else; or

  • we are required to by law.

Please note that we cannot guarantee confidentiality in group settings. Other participants are asked to keep what is shared private, but we can't control what they do.

10. Testimonials and recordings of sessions

If you give us a testimonial, review or photo, you give us permission to use it (in whole or in part) on our website, social media and marketing, until you ask us to stop. You can withdraw this permission any time by emailing us, though we can't recall material that has already been published or printed.

We will only record a one-on-one coaching session with your agreement. Recordings are for your use and our records, and will not be used in marketing without your separate written consent.

11. Intellectual property

All content on our website and in our Services, including text, workshops, frameworks, worksheets, videos, audio, graphics and branding, is owned by or licensed to us and protected by copyright and trademark law. We give you a personal, non-exclusive, non-transferable licence to use it for your own personal, non-commercial purposes.

Without our written permission, you must not copy, reproduce, share, resell, teach, publish or create derivative works from our materials, or share your login or access with others.

12. Using our website

You agree not to use our website or Services to:

  • break any law or infringe anyone's rights, including privacy and intellectual property rights;

  • harass, abuse, threaten or discriminate against any person;

  • send spam, malicious code, or attempt to gain unauthorised access to our systems or other people's accounts;

  • collect other people's personal information without their consent; or

  • impersonate us or falsely claim a relationship with us or our brand.

If you post comments or submit content to us, you keep ownership of it, but you give us a non-exclusive, royalty-free, worldwide licence to use, display and share it in connection with our Services. We may remove content or restrict access if we think these terms have been breached.

Links to other websites are provided for convenience. We don't control or endorse them and aren't responsible for their content or privacy practices.

13. Your rights under Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot be lawfully excluded. For example, our services will be provided with due care and skill, and will be fit for the purpose we've told you about.

14. Limitation of liability

To the extent the law allows, and subject to section 13:

  • we are not liable for any indirect or consequential loss, including loss of profit, opportunity or reputation, arising from your use of our website or Services; and

  • our total liability for any claim relating to a Service is limited to the amount you paid us for that Service.

Our website and its content are provided "as is" and are for general information only.

15. Privacy

We collect and use your personal information in line with our Privacy Policy, which includes our Cookie Policy.

16. Complaints

If you're unhappy with any part of our Services, please email us at [email] with the details. We'll acknowledge your complaint within 3 business days and aim to resolve it within 14 days.

17. General

  • Changes: We may update these terms from time to time by posting a new version on our website. The version in force at the time of your purchase applies to that purchase.

  • Severability: If any part of these terms is found to be unenforceable, the rest stays in force.

  • Entire agreement: These terms, together with any written agreement we've signed with you, are the whole agreement between us on this subject.

  • Governing law: These terms are governed by the laws of New South Wales, Australia, and both of us submit to the non-exclusive jurisdiction of the courts of that State.

18. Contact

Fruitful with Lara · ABN 25796129406  · Sydney, NSW · fruitfulwithlara@gmail.com · laraschilken.com